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Banking & Finance

Client Experience Specialist — Banking Loyalty & Solutions

Job in Kalamazoo, Kalamazoo County, Michigan, 49006, USA
Listing for: PNC Financial Services Group, Inc.
Full Time position
Listed on 2026-01-19
Job specializations:
  • Finance & Banking
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading financial services organization is seeking a Client Experience Associate in Kalamazoo, MI, to enhance customer financial wellbeing and loyalty. The role involves processing customer interactions, educating them on financial options, and referring relevant banking opportunities. This associate will perform lobby engagement activities and leverage technology to support proactive sales efforts. Strong communication and problem-solving skills are essential to ensure customer satisfaction and drive loyalty.
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