Customer Service Rep

Employer Industry: Healthcare Services

• Salary up to $21.00 per hour
• Comprehensive benefits program including medical, dental, and vision coverage
• Paid time off and parental leave
• 401(k) plan with flexible spending accounts
• Opportunities to work in a supportive and collaborative environment
• Chance to make a meaningful impact on patient care and satisfaction

• Review and process orders via fax and electronic platforms
• Make outbound calls to patients and referrals as needed
• Utilize tools and resources to assist in order entry
• Communicate effectively with patients, teammates, healthcare professionals, and the sales team
• Consistently meet required Key Performance Indicators (KPIs)

• High School Diploma or equivalent required
• 1-2 years of customer service experience required
• Excellent written and verbal communication skills
• Proficient with MS Office and ability to navigate multiple platforms
• Strong customer service skills with the ability to resolve patient concerns

• Call center experience preferred
• Ability to learn brand products and therapies
• Demonstrate soft skills to enhance patient experience

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.