Assistant Retail Store Manager - Seaside

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

The Four Seasons Resort Hualalai is looking for an Assistant Retail Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Assistant Retail Manager has the opportunity to shape our guest’s experience by providing exceptional knowledge of the resort and exemplifying the Golden Rule in each interaction. Work authorization required.

• Support the Store or Department Manager by overseeing the store’s daily business operations.
• Lead, supervise and manage the shop’s employees.
• Participate in the hiring, training and empowerment of the team.
• Address customer inquiries, resolve complaints, and maintain a positive store experience for both our guests and our staff members.
• Present a professional image and character in appearance, words and actions.
• Create and build positive relationships with our guests, homeowners, staff and vendors.
• Support our vendor “Seasonal” Trunk Shows.
• Ensure that all Four Seasons Resort Hualalai standards and policies are maintained and embraced.
• Stay abreast of all trends related to your area of responsibility and benchmark other properties for inspiration.
• Maintain a well‑organized and safe working environment.
• Support and participate in all physical store inventories.
• Drive sales delivery, visual presentation and merchandising standards through effective staff training.
• Support the visual merchandising and stock management of other outlets as needed.

• Successful candidate must possess legal work authorization in the United States.
• Ability to accurately read and work with a variety of computer systems.
• Possess three to five years of previous retail management experience.
• A sincere willingness to perpetuate the Four Seasons Resort Hualalai philosophy of Aloha and Ho’okipa to promote a warm and friendly atmosphere among staff, peers, guests and residents.
• Strong leadership, interpersonal, and communication skills that will help to develop our staff’s character and craftsmanship.
• Capability of multi‑tasking and functioning well under pressure.
• Able to set priorities and adjust to changing conditions.
• Possess a high work ethic and sense of integrity.
• Works with a sense of responsibility and purpose for the roles filled within our team.
• Has a keen eye and interest for fashion, visual merchandising and the details of merchandise presentation.

• Salary Range: $60,000 - $70,000
• An on‑site Physical Therapist
• 24‑hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary ‘Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

Learn more about what it is like to work at Four Seasons – visit us:

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - (Use the "Apply for this Job" box below)./