Retail Associate

Overview

Join to apply for the Retail Associate role at Ross Stores, Inc. Our values start with our people, and we are a Fortune 500 company with a focus on inclusive culture and customer experience.

Ross Stores, Inc. is a leading off-price retail chain with over 2,200 stores. We aim to provide customers with high-quality brands and on-trend merchandise at extraordinary savings, while delivering a fun and engaging shopping experience.

• The Retail Associate is responsible for ensuring customers have a positive shopping experience. Tasks include greeting customers, maintaining a clean work area, and ensuring proper merchandise presentation.
• Engage in store operations to perform a range of functions as business needs require, including assisting customers, handling merchandise, and following company best-practice standards.
• Demonstrate safety as the top priority, creating a safe shopping environment, keeping aisles clear, and reporting unsafe conditions to Store Leadership.
• Support brand representation and uphold the company image in all customer interactions.
• Perform cleaning tasks (sweeping, mopping, dusting, wiping surfaces, restocking) and maintain restroom supplies as part of daily duties.
• Process newly received merchandise and expedite to the sales floor following company presentation guidelines.
• Adhere to loss prevention practices and merchandise protection standards; follow MOS policies for stock processing and disposal approvals.
• Adhere to cash handling, refunds, and transaction procedures with accuracy and integrity.
• Demonstrate a sense of urgency to maximize productivity and minimize unnecessary steps in workflow.

• Ability to effectively communicate with Customers, Associates, and Store Leadership in a friendly, respectful, cooperative manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

• Ability to use store equipment, stand/walk for up to 100% of shift, and move around the store.
• Regular bending, squatting, kneeling, climbing, carrying, reaching, and stooping as part of daily tasks.
• Occasional lifting over 25 pounds and use of janitorial equipment, rolling racks, ladders, and other supplies.

• Employment type:
  
  Full-time
• Seniority level:
  Mid-Senior level
• Job function:
  Sales and Business Development
• Industries:
  Retail

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), veteran status, military status, marital or domestic partnership status, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, and any other category protected by federal, state or local laws.

The base pay range for this role is $18.00 - $18.50, dependent on factors including experience, skills, and location. This range is one component of the total compensation package.