Ke'olu Clubhouse - Server - Casual

Overview

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. The purpose is to create impressions that will stay with you for a lifetime, grounded in the belief that life is richer when we connect with people and the world around us.

The location is Oceanfront splendour in perfect harmony with nature, surrounded by white-sand beaches and black-lava landscapes;
Four Seasons Resort Hualalai is situated for island adventures. The spirit of Hawaii, from its traditions to its art, informs every detail of our idyllic retreat.

The Four Seasons Resort Hualalai is looking for a Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Servers have the opportunity to shape our members’ and guests’ experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

Our Servers are a pillar of our team, assisting in all Club outlets when required, including the pool deck.

• Greet and recognize members and guests with name usage in a professional manner
• Assist with Club Banquet event set up and break downs
• Describe the selection of food & beverage menu items to members and guests by offering interesting, and vivid descriptions of each item’s origin, taste, and preparation methods; communicate member and guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food timings; check completed kitchen orders with the members or guest’s original order; transport items to the table in a timely manner to ensure proper food quality
• Anticipate members and guests needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals
• Provide accurate information to members and guests in a courteous manner; fill all reasonable members and guest requests or requirements; anticipate members and guests needs
• Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction
• Use the hotel computer systems and phone system effectively
• And More!

• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
• Three to twelve months of restaurant, food and beverage, or equivalent experience is required
• Successful candidate must possess legal work authorization in United States
• Ability to carry and balance a tray
• Ability to accurately read food tickets and communicate orders with the kitchen and servers

• Hourly Rate: $16.00
• An on-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary ‘Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:
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