Maintenance Manager

The Maintenance Manager manages a property's facility and grounds maintenance program through planning, supervision of staff, adherence to established standards, and preparation of related reports. This position helps ensure maximum production, safety, quality, and consistency while protecting the company's assets and ensuring a safe and pleasant environment for guests and employees.

The Maintenance Manager

• Initiates, implements, and manages the maintenance program based on best practices in the resort industry, with an emphasis on planning/scheduling and preventive maintenance.
• Maintains and repairs maintenance shop equipment.
• Assists management in overseeing fire and life safety protocols and vendors
• Assists management in obtaining bids for projects and outsourced maintenance needs
• Ensure that the maintenance staff is adequately trained, equipped, and motivated to perform assigned work in a safe, timely, and cost-effective manner.
• Communicate regularly and effectively with all staff and management to ensure clarity regarding expectations and a positive work environment.
• Assists with hiring of maintenance staff, rewards and disciplines as appropriate, and conducts performance reviews.
• Ensures that work orders are completed in a timely manner and maintains the work order tracking system
• Conducts inspections of common areas, guest rooms, mechanical rooms and pools and makes adjustments to workflow to ensure these areas are maintained properly.
• Obtains industry training and certifications relating to the maintenance of the property
• Maintains and updates operating and training manuals.

The Maintenance Manager may also:

• Fulfill other responsibilities as assigned by Resort Management.

• This position requires a high school diploma or GED.
• EPA Certification

• This position requires 5 years of building maintenance experience, preferably within the hospitality industry.
• A minimum of 2-3 years of supervisory or management experience is required.

Accountability: Ability to accept responsibility and account for his/her actions.
Adaptability: Ability to adapt to change in the workplace.
Customer oriented: Ability to take care of the customers' needs while following company procedures.
Enthusiastic: Ability to bring energy to the performance of a task.
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Interpersonal: Ability to get along well with a variety of personalities and individuals.
Responsible: Ability to be held accountable or answerable for one's conduct.
Safety awareness: Ability to identify and correct conditions that affect employee safety.
Tolerance: Ability to work successfully with a variety of people without making judgments.

Initiative: Ability to make decisions or take actions to solve a problem or reach a goal.

Goal-Oriented: Ability to focus on a goal and obtain a pre-determined result.
Management

Skills:

Ability to organize and direct oneself and effectively supervise others.
Motivation: Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
Project Management: Ability to organize and direct a project to completion.

Must possess a valid driver's license.

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Lift/Carry

Stand

C

Walk

C

Sit

O

O

F

Reach Above Shoulder

F

Climb

F

F

F

11-20 lbs.

F

21-50 lbs.

F

51-100 lbs

O

Over 100 lbs

O

Push/Pull

12 lbs or less

O

13-25 lbs

O

26-40 lbs

O

41-100 lbs

o

The Maintenance Manager works both outside in different weather conditions and will also require work inside in an office environment. Work will require flexibility and the ability to constantly move focus from one task to the next. Hours may include some evenings, weekends, and holidays.

Salary Minimum: 30 Salary Maximum: 32