Automotive Lead Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates across North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With more than $4.5 billion in tire and auto‑service sales, BSRO offers competitive pay, formal training, performance incentives, paid vacation, holidays, competitive healthcare, a 401(k) plan, and a supportive culture that values diversity and inclusion.

Retail

Sign‑On Bonus

• $3,000 for new teammates only
• $5,000 for new teammates with current ASE certifications and/or a current Hawaii business license for automotive

New team members are eligible for only one sign‑on bonus. If multiple programs are available, the most applicable option will apply. Receiving multiple bonuses is not permitted.

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills to drive a team toward increased customer care and satisfaction.

Pay Range: $25.74 - $49.10

Our technicians enjoy a performance‑based compensation model known as flat‑rate pay. This system rewards our skilled professionals with a predetermined amount for each eligible task, fostering a culture of efficiency and swift task accomplishment, ensuring you’re fairly rewarded for your expertise and dedication. These rates reflect average productivity by region.

• Diagnose and repair to specifications – brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Adequately explain technical diagnoses and needed repairs to non‑mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1–A8 within first two years of employment (tests and registration fees are paid for by the company; technicians receive a bonus for each test passed).

• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.
• Skilled in brake diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state and local certification/license where applicable.
• Ability to communicate technical information to non‑technical people.
• Reading, writing and math skills.

• Strong understanding of any of the following: electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, automotive heating/AC.
• 5 years of automotive repair experience, demonstrated skills via third‑party assessments/certifications, or completion of a vocational‑technical school program.
• A.S.E. certification in at least 3 of A1–A8 (L1 can be one of the three – Brakes and Steering & Suspension A.S.E.s preferred).

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long‑term well‑being.
• A diverse and inclusive team.

• Professional Development:
  No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community Involvement:
  We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork:
  Part of what makes our teams different is our drive to do things right, always, together.

Bridgestone is proud to be…