Sales Specialist - Flooring

Full Time - Sales Specialist - Flooring - Day

As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise helps customers find the products they need and encourages them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast‑paced environment, this is the perfect role for you.

• Earn more from your sales performance with additional bonus opportunities.
• Make your well‑being a priority with multiple health insurance options.
• Explore educational opportunities with Lowe’s tuition assistance program.
• Take charge of your financial future with a company‑matching 401(k).
• Gain extra savings with a 10% Associate Discount.
• Learn new trade skills with our Track to the Trades program.

Sales Specialists at Lowe’s are very active, moving throughout the store or garden center, answering phones, and talking to customers. You will spend most of your time communicating with customers—discussing project needs, answering questions, and helping them accomplish their home improvement goals.

You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your exceptional consulting services help ensure that customer needs are met before leaving the store.

You will work in one of the following departments, based on hiring needs and skillsets:
Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.

• Provide customer‑focused service by understanding customer needs, answering questions, and communicating the advantages of Lowe’s products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• Focus on external accounts and outside sales and services if in the Pro Department.
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
• Perform price reviews according to pricing policies and maintain pricing documentation.
• Support all checkout functions, call buttons, departmental pages, or requests for assistance.
• Train associates in the department by conducting on‑the‑job training on the Sales floor and coaching around development needs.
• Complete other duties as assigned.

• High School Diploma or GED.
• 1 year experience in customer‑facing sales or 6 months of Lowe’s retail experience (or 3 years of external experience in customer‑facing sales or 18 months of Lowe’s retail experience if education requirement is not met).
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Ability to read, write, and perform basic arithmetic (addition and subtraction).
• Ability to stand and sit for prolonged periods.
• Minimal lifting of 25 lbs unassisted or over 25 lbs with or without accommodation.
• Obtain sales‑related licensure or registration if required by law in your state (Lowe’s will support and fund this requirement).

• 1 year of experience completing customer sales orders.
• 1 year of experience promoting product‑related services and plans such as installation, delivery, credit financing, or extended protection plan.
• 2 years of experience designing customized products for customers using 20/20 or Computer‑Aided Design System.
• Professional certification related to the department being considered.
• Bi‑lingual skills.

This role does not require regular travel; however, it may need occasional travel to meetings, training, or to support neighboring stores.

Environmental factors vary by location. You may work in both inside and outside weather conditions, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting methods vary based on role, weight, and volume.…