Assistant Store Manager; HELE Maui Lani

Assistant Store Manager (HELE Maui Lani | Full-Time)

Posting

Start Date:

3/6/26

Work Location:

129 Maa St, Kahului, HI 96732

Salary Range: $23.00 - $28.65 Hourly

$3.00 shift differential eligibility

Howzit! We are Par Pacific Holdings, Inc., voted

Ho’okela

Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue.

This position, in one of our HELE convenience stores, isa great placeto set out on a career path. Our retail vision is Super Fast, Crazy Clean, Always Kind. Weseekto provide both fuel,foodand other conveniences to our local Hawaiian community. We welcome and encourage collaborative innovation from our employees, andyou'llbecome part of a team that embodies heart, integrity, creativity, and respect.

• Maintain a safe work environment for employees and customers by setting safety as a priority.
• Ensure gas pumps, lot, and store areas are clean and free of debris at all times.
• Work with the Safety Team and conduct monthly mandatory meetings and trainings.
• Report safety incidents in a timely manner and comply with safety policy, programs, and processes.

• Train, develop, guide, and evaluate employees to operate the store effectively and safely to provide superior customer service.
• Maintain a professional and supportive image among subordinates and supervisors.
• Act as back-up to Store Managers, prepare and submit all employee paperwork accurately and timely (i.e. performance appraisals, performance notices, new hire checklist, etc.)
• Ensure that all employees receive continuous on-the-job and company required training to improve customer service performance and safety awareness.
• Motivate, provide feedback, and share employee recognition to improve individual, team, and store performance.
• Set and communicate performance expectations, and evaluate actual performance based on those expectations as an extension of the Store Manager.
• Develop potential employees through coaching and training so they are ready for promotion to the next level.
• Carry out all company policies.

• Consistently provide prompt and courteous customer service, may be required to assist customers at the gas pump, and assist in resolving customer issues.
• Accurately ring up all sales on POS system, comply with all cash handling procedures, and other payment types for products sold.
• Develop positive and professional relationships with all customers, vendors and contractors.
• Responsible for all cash, monies, and inventory during shift.
• Prioritize appropriately developing and assigning tasks to ensure that the store is clean, adequately stocked, and organized for fast, convenient, and professional service to customers.
• Ensure a friendly, welcoming, and well-maintained store environment to provide customers with a buying experience that meets their expectation.
• Monitor customer needs and expectations and work with store employees to ensure those needs are met by promoting programs and ensuring suggestive selling.
• Assist customers at the pump and in-store to find the desired product and operate equipment.
• Actively solicit customer feedback via consistent personal interaction and engagement.
• Ensure complaints are resolved quickly and sincerely to the customer's, vendor’s and contractor’s satisfaction.
• Promote and ensure a safe and positive public image within the community.
• Promote and grow the Kama’aina Rewards program.

• Plan and manage store activities to maximize operating profit.
• Monitor fuel sales volume and competitor pricing to assist the pricing analyst in development of store specific fuel pricing strategies and tactics.
• Monitor merchandise, food movement, and competitor offerings to assist in development of store specific product mix and pricing strategies.
• Maintain store layout and product displays per schematics.
• Execute store level sales promotions and assist in implementing network-wide promotional and advertising campaigns.
• Manage fuel, merchandise, and food inventory to ensure optimum stocking levels.
• Control operating expenses…