Lead Store Receiver

Overview

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more.

Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

A great leader of receiving must lead all receiving, accounting, and distribution operations associated with incoming product. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures and must support WFM core values and goals.

Employees must also promote national, regional, and store programs and initiatives and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

• Leads and performs all product receiving functions, including inspection, counting, temping, and data entry of all delivered products.
• Guides and mentors Store Receiver in all receiving and product distribution activities.
• Supervises the work of Store Receiver(s) and provides regular feedback on performance to Store Leadership.
• Partners with Store Leadership to ensure adequate scheduling & department coverage.
• Enforces regional HACCP receiving procedures and the Store Process Standard Operation Procedures.
• Enforces and maintains all applicable receiving logs.
• Tracks open POs and obtains pending invoices on received orders.
• Oversees coding and processing of all store expense invoices.
• Communicates and maintains Team Member safety and security standards.
• Establishes and maintains collaborative and productive working relationship with departmental and store leadership.
• Communicates all team objectives and relevant information clearly to Team Members.
• Establishes and maintains positive and productive vendor relationships.
• Maintains comprehensive knowledge of and ensures compliance with relevant regulatory rules and standards.
• Maintains baler, compactor, and all environmental areas in proper working order; ties bales, calls for can pick up, and directs service team to areas requiring attention.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques.
• Maintains or ensures maintenance of accurate department signage and pricing.
• Maintains or ensures maintenance of a safe, clean, and well‑organized working and shopping environment.
• Ensures compliance with all applicable regulatory rules and regulations, Weights and Measures, health and sanitation and adheres to safe work practices.
• Immediately reports safety hazards and violations; communicates operational concerns.
• Performs other duties as assigned by store, regional, or national leadership.

• Excellent communication skills, willingness to work as part of a team and ability to lead and develop others.
• Extensive knowledge of store receiving, accounting, and distribution procedures and policies.
• Extensive knowledge of food handling, safety, and other standards.
• Able to prioritize efficiently and delegate responsibilities.
• Demonstrated computer skills and ability to use computer programs such as Microsoft Word, Excel, Outlook, and IRMA.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with…