Customer Service/Sales
Listed on 2026-02-01
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Retail
Retail Sales, Customer Service Rep
Overview
Customer Service/Sales role at The Home Depot. Base pay range: $18.00/hr - $21.00/hr.
The Home Depot is seeking candidates to provide fast, friendly service by actively seeking out customers, assessing their needs, and providing assistance. Associates learn about products using company tools and provide information to customers to help sell an entire project. This role involves greeting, qualifying, recommending, and closing customers in their department, and handling basics in adjacent departments. It also includes maintaining the in-stock condition of assigned areas, ensuring a clean, shop-able, and safe environment, and contributing to a safe working and shopping environment by following safety policies and completing required safety training.
Responsibilities- Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
- Learn about products using company tools and provide information to customers to help sell an entire project.
- Greet, qualify, recommend, and close every customer in their department, and know how to handle basics in adjacent departments.
- Maintain in-stock condition of assigned areas; ensure it is clean, shop-able, and safe.
- Provide a safe working and shopping environment by following all safety policies and standards, completing required safety training, and reporting hazards or unsafe conditions to the Manager on Duty.
- Collaborate with the Department Supervisor and other associates across departments.
- Work in cooperation with related store departments. Specific departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental.
- Understand that position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
Referrals may increase your chances of interviewing at The Home Depot. This posting may include additional related roles and opportunities.
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