Restaurant Manager

Overview

Hiring Immediately:
Restaurant Manager! Starting salary $53 - 58k plus bonus opportunity

The ideal candidate will have 1 year of experience in a quick service restaurant.

We offer our Restaurant Managers benefits and perks -- here are a few:

• Quarterly Bonus
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Domestic Partner Benefits
• Paid Time Off
• 401(k)

Join our Krispy Kreme Family! With over 80 years serving local communities, Krispy Kreme is an iconic and well recognized brand. We hire and care for team players that have a superior commitment to guest service and product quality. We pride ourselves in offering continuous growth for our Team Members and Managers and are pleased to offer benefits such as flexible schedules, paid vacation, medical, and a dining discount.

EOE. We participate in E-Verify / Participamos en E-Verify

Restaurant Managers are responsible for assisting the General Manager with the overall operation of a single store. Work with the General Manager in setting the direction of the business in day to day operations as well as a plan to grow the business, drive sales and manage costs.

(Other duties will be assigned as needed) Must be willing and able to do the following:

• Interact with, direct and supervise Team Members on a daily basis in a fair and dignified manner.
• Assist with interviewing, hiring, training, development and retention of qualified Team Members.
• Identify, address and document individual team Member performance problems according to standard operating procedure. Discipline and/or terminate as necessary according to standard operating procedures.
• Schedule, conduct and document individual Team Member performance reviews according to standard operating procedures.
• Authorize comps and voids for all Team Members.
• Promote and cultivate a positive, “can do” environment.
• Lead the entire Team to focus on “Creating Magic Moments” for the guest.
• Ensure adequate doughnut prep levels based on business levels, minimize waste, and control food cost.
• Make timely and accurate production calls to prevent outages and minimize waste.
• Produce doughnuts and train Team Members to produce doughnuts.
• Maintain food quality standards including consistency and presentation.
• Ensure proper food storage according to standard operating procedure and comprehend and adhere to sanitation guidelines as prescribed by standard state, city and county codes.
• Perform a shift “walk through” in order to assess staffing, maintenance, cleanliness, zoning and any special needs.
• Complete opening checklist, assign sanitation projects to Team Members and follow up with Team Members to ensure their completion.
• Complete certification on walkie/stake and lock out/tag out.
• Assign Team Member deployment.
• Responsible for the security of, balancing and paring of all cash banks.
• Perform and extend an end of month inventory.
• Create appropriate atmosphere including lighting, music, and temperature levels.
• Assure compliance and follow Kreme Works policies and procedures and uphold all applicable state and federal employment laws.
• Address all guest complaints and problems effectively and courteously on an as needed basis.
• Use good judgement when dealing with difficult guests. Respond to their needs with patience and courtesy.
• Communicate repair and maintenance needs to General Manager and/or appropriate repair source.
• Adhere to standard “zoning” procedures.
• Maintain a clean and orderly work area to ensure safety.
• Document appropriate information in Management Log Books/Avero daily.
• Review information in Management Log Books/Avero daily.
• Read appropriate Kreme Works inter-company memorandums.
• Attend management meetings and periodic informational seminars.
• Review Krispy Kreme audits and mystery shops and make appropriate adjustments.
• Review food item sales data and make appropriate adjustments.
• Review fundraising, dozens delivery and wholesale functions agenda daily.
• Complete a daily labor report according to standard operating procedure.
• Create effective work schedules for Team Members.
• Forecast business levels and ensure smooth shift operation.
• Research current industry trends and effect changes…