Maintenance Technician - Hampton Inn & Suites, Kahului

Overview

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a Maintenance Technician for Hampton Inn & Suites Maui North Shore in Kahului
, HI.

• Perform routine and preventative maintenance on hotel rooms, equipment, fixtures, and systems (HVAC, plumbing, electrical, etc.).
• Respond promptly to guest and team member maintenance requests with professionalism and urgency.
• Troubleshoot and repair malfunctions in guest rooms, public spaces, and back-of-house areas.
• Collaborate with external vendors and contractors as needed for specialized repairs.
• Ensure tools, equipment, and work areas are maintained in a clean, organized, and safe manner.
• Follow all safety protocols and emergency procedures.
• Assist with seasonal tasks such as snow removal, landscaping, or pool maintenance as needed.
• Ensure customer satisfaction at all times, modeling and adhering to the Guest Service Standards.
• Ensure compliance with all company, state, local and federal policies/guidelines pertaining to the maintenance of a clean, safe environment for associates, guests and vendors.
• Ensure proper operations of the hotel’s equipment and systems, to include life safety, telecommunications, key control, HVAC, plumbing, mechanical, electrical, power plant, pool, kitchen equipment, laundry equipment and any other related systems and equipment.
• Ensure maintenance request orders are handled in a prompt and courteous manner including logging and follow up.
• Communicate with Assistant General Manager, OM and/or General Manager on a regular basis regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost effective proposals for maintaining these systems.
• Supervise any external contractors who may be employed by the hotel to carry out maintenance work.
• Adheres to all work rules, procedures and policies established by the company.

• High School diploma / Secondary qualification or equivalent.
• One year of related experience
• Experience with Marriott is a plus, but not required

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

• Rate of Pay: $29.10/hour
• Team Driven and Values Based Culture
• Medical/Dental/Vision available for full-time employees and their families
• Same-day pay available
• Employee Assistance Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• Account Retirement:
  After 6 months of employment, employees are eligible to enroll for 401(k) with up to 5% company match
• Short-term and Long-term Disability Insurance
• Synthetic Life Insurance
• Life insurance
• Referral program
• Other benefits:
  Career Growth Opportunities/Manager Training Program