Food Runner

Description:

Reports to:

General Manager

Job Summary:

Responsible for assisting servers or bartenders in providing exceptional service by delivering food orders from the kitchen to guests rapidly and accurately.

Major areas of responsibility:

• Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.

• Clean up spilled food or drink or broken dishes and remove empty bottles and trash.

• Maintain adequate supplies of items needed throughout the shift such as ice, plates, glasses, and sauces.

• Locate items requested by guests.

• Perform serving, cleaning, or stocking duties.

• Carry completed orders from kitchen to tables or bar for guests.

• Clean counters, shelves, walls, or equipment in food service areas.

• Garnish foods and position them on tables to make them visible and accessible.

• Complete all running side-work throughout shift.

• Keep floor clean- sweep, mop, or vacuum.

• Some expo tasks may be required as necessary. These tasks include dessert making, adding to sides and sauces to entrees, and ticketing orders ready to run.

• Restock plates, bowls, flatware, etc. from the dish pit to the line.

• Pre-portion condiments in ramekin cups as needed.

• Package to-go orders accurately and bring to the host stand as needed.

• Maintain a positive and professional approach to coworkers and customers.

Requirements:
Qualification Standards

• Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.

• Initiative - Job requires a willingness to take on responsibilities and challenges.

• Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.

• Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

• Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.

• Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

• Integrity - Job requires being honest and ethical.

• Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

• Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

• Social Orientation - Job requires preferring to work well with others rather than alone.

Additional Info:
Essential Functions

• Stand for long periods of time.

• Use both hands and all fingers to handle, control, grasp, move, assemble or feel objects, tools, or controls.

• Repeat the same movements.

• Walk or stand for long periods of time.

• See details of objects that are less than a few feet away.

• See details of objects that are more than a few feet away.

• See differences between colors, shades, and brightness.

• Understand the speech of another person.

• Speak clearly so listeners can understand.

• Use stomach and lower back muscles to support the body for long periods without getting tired.

• Keep your hand and arm steady while moving.

• Move two or more limbs together (for example, two arms, two legs, or one leg and one arm).

• Bend, stretch, twist, or reach out their body.

• Be physically active for long periods without getting tired or out of breath.

• Focus on one source of sound and ignore others.

• Hear sounds and recognize the difference between them.

• Use muscles to lift, push, pull, or carry heavy objects.

• Use muscles for extended periods without getting tired.

• Determine the distance between objects.

• Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.

• React quickly using hands, fingers, or feet.

• Add, subtract, multiply, or divide quickly and correctly.

• Multitasking different work activities and shifting attention from one task to another.

• Heavy lifting up to 40 lbs.