Protective Services Specialist ; PCN

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

Office of Children's Services (OCS) is recruiting for a full‑time Protective Service Specialist 4 located in Bethel, Fairbanks, Anchorage, or Wasilla, Alaska.

The individual in this position is responsible for Child Protection Services. They are the bridge between management and line staff, while also acting as a resource within the office and community, and serving as a community liaison with other agencies. They supervise a number of caseworkers, assigning, reviewing and consulting on cases. They have a variety of administrative functions, as well as providing personnel management for their staff.

The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services:
Ensuring the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.

Protective Services Specialists have very challenging jobs that can be stressful at times but offer opportunities to learn new things about families, your communities, and yourself.

Your first 12 months in the agency are probationary and considered a training period, with formal and on‑the‑job training with your supervisor and your colleagues.

Protective Services Specialists may be promoted to managerial, programmatic, or administrative positions within the agency.

Full‑time benefits include Insurance Benefits;
Retirement Benefits;
Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

The work we perform is critical and significantly impacts the communities we serve. As a result, the Office of Children's Services works on evenings and weekends as well as weekdays, so overtime and on‑call work are expectations of our workers.

Frequency of travel is expected to be 2‑5 times a month. There may be day trips and occasional overnight stays in rural conditions with some exposure to extreme weather conditions in the winter. Travel in outlying areas may involve small aircraft and overnight stays.

• Analytical Thinking/Problem Solving
  :
  Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
• Integrity/Honesty
  :
  Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
• Interpersonal Skills
  :
  Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include dealing with individuals who are difficult, hostile, or distressed; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Developing Others
  :
  Provides feedback and opportunities to learn through formal and informal methods, enabling others to perform and contribute to the organization.
• Oral Communication
  :
  Makes clear and convincing oral presentations; listens effectively; clarifies information as needed.
• Writing
  :
  Uses correct English grammar, punctuation, and spelling; communicates information succinctly and organized; produces written information appropriate for the intended audience.
• Technical Credibility
  :
  Understands and applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
• Influencing/Negotiating
  :
  Persuades others; builds consensus; gains cooperation to accomplish goals.

• This position requires a valid Alaska driver’s license.
• Vehicles may not always be available for staff use; mileage reimbursement is available for personal vehicle use; automotive insurance must be in place prior to…