Protective Services Specialist Sitka; PCN

Job Overview

Protective Service Specialist (PSS) – Level 1/2/3 – Full‑time – Sitka, Alaska.

Open to Alaska Residents.

Office of Children’s Services (OCS), Department of Family and Community Services.

The Office of Children’s Services mission is to ensure the safety, permanency, and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.

We value diversity, equity, and inclusion and uphold core values of safety and well‑being.

• Investigate reports of child abuse and/or neglect.
• Prepare intervention plans, solicit family cooperation, and gather information on family dynamics.
• Ensure child safety, assist parents in addressing protective factors, and place children with relatives or licensed foster homes when applicable.
• Provide ongoing or in‑home services to families.
• Write and submit reports to Court.
• Work closely with Tribal/Community partners and maintain frequent face‑to‑face and telephonic contact with parents and caregivers.
• Make referrals to other service providers and agencies.
• Travel within Southeast Alaska to sites such as Juneau, Ketchikan, Petersburg, or Craig as needed.

Position‑specific competencies (must be demonstrated through work history, education, or training):

• Stress tolerance – calmly handle high‑stress situations.
• Self‑management – set realistic goals, work with minimal supervision, and demonstrate initiative.
• Decision making – make sound, objective decisions and commit to action.
• Advocacy – develop and present client interests.
• Teamwork – foster cooperation and teamwork.

Core competencies (general for the job class):

• Analytical thinking/problem solving.
• Customer service.
• Integrity/honesty.
• Interpersonal skills.
• Oral communication.
  
  Writing.
• Technical credibility.

Full‑time benefits include insurance, retirement, paid leave, and twelve paid holidays per year. Probationary period of 12 months with formal virtual and on‑the‑job training.

Part‑time telework within the duty station is an option where eligible.

Based in Sitka Field Office, with travel to Southeast Alaska locations (Juneau, Ketchikan, Petersburg, Craig). Travel may involve small aircraft, overnight stays, or short trips.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities may request accommodations. The State of Alaska is an equal‑opportunity employer.

Maria Cunningham – Talent Acquisition Specialist
907‑334‑2473
maria.cunningham