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Protective Services Specialist Juneau or Craig; PCN

Job in Juneau, Juneau Borough, Alaska, 99812, USA
Listing for: State of Alaska
Full Time, Part Time position
Listed on 2026-01-27
Job specializations:
  • Social Work
    Child Development/Support, Family Advocacy & Support Services
  • Child Care/Nanny
    Child Development/Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Protective Services Specialist 1/2/3 Juneau or Craig (PCN 069399)

Overview

THE RECRUITMENT PERIOD FOR THIS VACANCY HAS BEEN EXTENDED

Come join the State of Alaska!

This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.

The Department of Family and Community Services, Office of Children’s Services (OCS) is recruiting for full-time Protective Services Specialist 1/2/3 in Craig, Alaska or Juneau, Alaska. This position is open to Alaska Residents.

What You Will Be Doing

As a Protective Services Specialist (PSS), responsible for Child Protection Services in the Family Services unit, the Investigations & Assessment unit, or as Generalist covering both. This position is based out of the Craig Field Office or Juneau Field Office.

The Southeast Regional Field Offices consist of Juneau, Ketchikan, Petersburg, Sitka, and Craig. If working in the Craig Field Office, incumbents would only travel as needed for coverage primarily to Craig and other communities throughout Southeast Alaska and to the Southeast Regional Field Office locations. If working in the Juneau Field Office, incumbents will typically work two weeks in the office (50%) and spend two weeks traveling (50%) each month.

Travel from Craig or Juneau could range from a day trip to a full week or longer and may involve small aircraft or other forms of transportation.

Successful applicants will start at a level 1, 2, or 3 depending on experience and qualifications. This case carrying position has a wide range of duties, including investigating reports of child abuse and/or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, and gathering information about family dynamics/functionality. The PSS will develop plans to ensure child safety while assisting parents in addressing their diminished protective factors, place children out of the home with a relative or licensed foster home when necessary, provide ongoing and/or in-home services to families, write and submit reports to the Court, work closely with Tribal/Community Partners, frequent face-to-face and telephonic contact with parents and caregivers of children in custody and make referrals to other service providers and agencies.

For more information: informal information about the practice model is available, general duties are described in the job specifications.

Mission and Values/Culture:

The Mission of the Office of Children’s Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. The Office of Children’s Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees promote a culture where everyone is valued and treated equitably and respectfully. Core Values:
Hope, Integrity, Respect and Empathy.

Benefits of Joining Our Team

The Office of Children’s Services is committed to an organizational culture that values each team member and to building a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve.

Responsibilities and Working Environment

Your first twelve months are probationary and include formal virtual training, on-the-job training with your supervisor, and collaboration with colleagues. This is a field-based position with community work; part-time telework may be possible upon eligibility. The position is region-wide and covers Family Services and Initial Investigations or Generalist as needed. Travel may be frequent and involves Southeast Alaska communities and may include overnight stays.

The typical workweek may include caseworker visits, court attendance, and independent office work. Duties require engagement with families in varied communities and dedication to high ethical standards and a positive work environment.

Who We Are Looking For

We are interested in candidates who possess some or all of the following position-specific competencies:

  • Stress Tolerance
    :
    Deals calmly and effectively with high-stress situations. (Level
    1)
  • Self-Management
    :
    Sets realistic goals, shows initiative, works with minimal…
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