Sr Principal SW Development Engineer

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

You will be joining an extremely forward-thinking Global Business Operations Engineering team, reporting to the VP of Engineering. This team has exceptional Functional, process and technical expertise and has made significant progress in the AI space. You will work with folks who are not only smart but make it enjoyable as we work towards UKG’s organizational goals.

The Sr Principal SW Development Engineer is a strategic enterprise role responsible for leading business systems analysis in the Enterprise Systems group within a UKG in the Microsoft Dynamics 365 ecosystem. This role partners closely with Finance and Go To Market teams and IT leadership to translate complex business objectives into scalable, compliant, and future-ready system solutions.

Operating at a principal level, this role goes well beyond traditional requirements gathering—serving as a trusted advisor, systems strategist, and transformation leader across large, multi-phase programs involving D365 Finance & Operations, and integrated enterprise platforms.

Serve as a senior advisor to Finance and Operations leadership on enterprise systems strategy and roadmap planning.

Translate business strategy, regulatory requirements, and operational needs into end-to-end system and process designs.

Provide thought leadership on UKG and D365 product capabilities, roadmap implications, and industry best practices.

Influence executive decision-making by articulating trade-offs across configuration, customization, integration, and platform extensibility.

Lead end-to-end business analysis across Finance, and Order-to-Cash–adjacent processes.

Own requirements and process design for:

• Order-to-Cash (OTC)
• Record-to-Report (RTR)
• Procure-to-Pay (P2P)

Design future-state processes leveraging D365 Finance & Operations and integrated SaaS tools.

Lead analysis for global rollouts, country-specific compliance, and complex organizational structures.

Partner with Product Managers, Solution Architects, Engineering, and System Integrators to ensure business intent is accurately reflected in system design.

Produce high-quality artifacts including:

• Business and functional requirements
• Process maps and swim lane diagrams
• Data and integration specifications
• Decision frameworks and executive readouts

Support multi-phase implementations, upgrades, and platform migrations (e.g., legacy ERP to D365).

Enable change management by clearly defining impacts to users, processes, and downstream systems.

Ensure solutions meet SOX, compliance and regulations, data privacy, and internal control standards.

Partner with Internal Audit, and Finance Controllership teams to embed controls into system workflows.

Identify and mitigate risks related to data integrity, integrations, scalability, and regulatory compliance.

Lead analysis for complex integrations between:

• D365 Finance and multiple ISV's and Tax providers
• CRM, Billing, and Revenue platforms
• Data platforms, analytics, and reporting tools

Ensure master data, security, and role design align with enterprise standards.

Support vendor evaluations, RFPs, and platform selections across Finance.

Partner with external system integrators and SaaS vendors to ensure solution quality and business alignment.

Act as a trusted bridge between business leaders and technical teams, driving clarity,…