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HelpDesk/Support IT Support

2nd-Shift Enterprise Helpdesk Specialist

Job in Juneau, Juneau Borough, Alaska, 99812, USA
Listing for: Xerox AG
Full Time position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Job Description & How to Apply Below
A leading technology solutions provider is seeking an Enterprise Helpdesk Analyst for second shift operations. The ideal candidate will have 2-5 years of experience in technical support, focused on delivering exceptional client service while managing complex technical challenges. Responsibilities include resolving escalated issues, managing accounts, and collaborating on process improvements. A strong background in troubleshooting Windows OS and Microsoft 365 is essential.

This position offers a competitive salary and a comprehensive benefits package.
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