Wireless RF Technician Trainee Juneau, AK

Job Description

GCI's Trainee Wireless RF Technician is responsible for performing advanced troubleshooting, optimization, upgrades, commissioning, maintenance and repair of wireless RF transmission lines, antennas, and cell site or transport related equipment for the Wireless GSM/CDMA/UMTS/LTE Radio Access Network (RAN) and Microwave network under the oversight of more senior level technicians. The role requires moderate supervision while contributing to delivering quality service to the company’s customers and supporting other departments’ efforts to improve customer experience.

This entry level position within the GCI Network Operations group as a Wireless RF Technician Trainee supports senior technicians, executing basic equipment installations, testing, and Operational Site Acceptance. Trainees learn to use and operate multiple types of test equipment and software tools, and travel to various locations throughout Alaska with varying accessibility. The position requires attending and successfully completing tower climbing training and performing basic installation and repairs while working at heights.

Trainee position will gain a basic understanding of cell site installation, modifications, repairs, and test procedures. Upon successful completion of experience qualifications, knowledge test written and physical.

• Perform installation, adjustment, advanced troubleshooting, repair, and maintenance of Wireless RF transmission lines, antennas and other cell site or transport related equipment throughout Urban and Rural Wireless markets, including but not limited to microwave, tower mounted radios, cellular antennas, TMA’s, fiber cabling, DC power, FAA warning beacons and tower lighting systems. Provide technical support for technicians in remote locations via phone, command line interface, Cherwell ticket maintenance, and workflow.
• Operate test equipment to perform corrective tasks related to the transmission tower, antennas, coaxial cabling, grounding, and other systems as required.
• Provide support to Engineers in field related aspects for network optimization projects by working and interacting with RF Engineering and optimization support team for pre and post optimization adjustments and statistical analysis.
• Perform site audits of Cell Sites and towers within the company’s network to ensure installations meet specifications. Update and maintain daily work & safety logs, FAA/FCC documentation, lighting systems, access, and risk assessment information database. Coordinate with Management and Regulatory parties to meet all federal FAA and FCC guidelines and requirements.
• Perform daily operational checks on all cell site RF and associated equipment.
• Maintain compliance of documentation, company, safety, and regulatory policies.
• Perform progression training comprised of written, face to face, vendor, and on the job training.

• Demonstrated commitment to GCI’s core values of diversity, equity, and inclusion (DEI) by promoting and maintaining an inclusive and equitable work environment.
• Accountability – Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• Basic Principles – Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees.
• Collaboration – Works effectively with others to accomplish common goals and maintains positive relationships.
• Communication – Conveys thoughts and expresses ideas appropriately and professionally.
• Compliance – Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics.
• Customer Focus – Demonstrates commitment to service excellence; prioritizes customer satisfaction.
• Reliability – Consistently follows through on assigned tasks in a timely manner.
• Results – Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
• Safety & Security – Supports a safe work environment, follows all workplace safety rules and guidelines, complies with applicable…