Protective Services Specialist Ketchikan; PCN

Overview

Come join the State of Alaska!

This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Protective Service Specialist 1/2/3 in Ketchikan, Alaska. This position is open to Alaska Residents only.

As a Protective Service Specialist (PSS), you will be responsible for Child Protection Services in the Family Services unit, the Investigations & Assessment unit, or as Generalist covering both. This role involves a range of duties, including investigating reports of child abuse and/or neglect, preparing intervention plans by soliciting cooperation from the family and others, gathering information about family dynamics, developing plans to ensure child safety while assisting parents in addressing protective factors, potentially placing children with relatives or licensed foster homes when applicable, providing ongoing and/or in-home services to families, writing and submitting reports to Court, working closely with Tribal/Community Partners, maintaining frequent face-to-face and telephonic contact with parents and caregivers of children in custody, and making referrals to other service providers and agencies.

For more information: OCS Practice Model

The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. The Office of Children's Services is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees contribute to building a culture where everyone is valued, treated equitably, and treated respectfully. Everything we do is underpinned by our Core Values.

The Office of Children's Services is committed to an organizational culture that values each team member. We are dedicated to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate the diversity of our employees, partners, and families we serve. Your first twelve months are probationary with formal virtual training, on-the-job training with your supervisor, and collaboration with colleagues.

While this is a field-based position with community work, part-time telework may be possible upon eligibility. Full-time benefits include Insurance Benefits, Retirement Benefits, Paid Leave, and twelve paid holidays per year. See the benefits tab on this posting for more information.

This position is in Ketchikan, Alaska. Staff are considered essential and may work after hours, on-call hours, through pandemics or natural disasters, and on all holidays that land on their rotational work week. Travel varies by casework or regional needs (0-2 times per month or per year); travel may involve small aircraft. The work can include evenings and weekends, overtime and on-call duties.

Our teams value a strong work ethic, high ethical standards, dignity, respect, and a positive work environment.

We are interested in candidates who possess some or all of the following position-specific competencies:

• Stress Tolerance:
  Deals calmly and effectively with high-stress situations (e.g., tight deadlines, hostile individuals, emergencies, dangerous situations).
• Self-Management:
  Sets well-defined goals; demonstrates initiative and commitment; works with minimal supervision; motivated to achieve; responsible.
• Decision Making:
  Makes sound, well-informed decisions; understands impact and implications; acts to accomplish organizational goals, even in uncertain situations.
• Advocacy:
  Develops and presents the client’s interests in all matters.
• Teamwork:
  Encourages cooperation, trust, and team spirit; collaborates to achieve goals.

If you can imagine yourself in this role, we encourage you to apply. Ensure your application demonstrates how you possess the minimum required competencies for the position and thoroughly documents it in your application.

To view the general description and example of duties…