Office Assistant ; PCN

Job Summary

Office Assistant 1 – full‑time, located in Fairbanks, Alaska. This position is open to Alaska residents only.

As an Office Assistant 1, you will provide a full range of clerical and receptionist services, which play a vital role in the workflow of the Office of Children's Services. Duties include greeting visitors, taking and routing calls at the Fairbanks Regional Office, front‑desk support, data entry, filing, logging, and other clerical tasks as required. You will support a large team of social workers across multiple regions, contributing to the mission of strengthening Alaska’s families and children.

The Office of Children's Services (OCS) strives for a diverse and inclusive workforce where safety and wellbeing are paramount. Employees promote a culture where everyone is valued, treated equitably, and respected. OCS’s mission is to ensure the safety, permanency, and well‑being of children by strengthening families, engaging communities, and partnering with tribes.

Everything we do is underpinned by our Core Values.

• Insurance benefits (health, vision, dental)
• Retirement benefits
• Paid leave and twelve paid holidays per year
• Probationary period of six months with formal training and on‑the‑job instruction

Located in the Fairbanks office as part of the clerical support unit, you will be an integral member of the efficient administrative team.

• Clerical:
  Knowledge of filing, typing, data entry, maintaining records, and using forms.
• Computer
  
  Skills:
  
  Proficiency with computers, software applications, databases, and automated systems.
• Customer Service:
  Works with clients, the public, and agency partners to assess needs, provide information, and resolve issues.
• Reading:
  Understands and interprets written material including technical documents and regulations.
• Oral Communication:
  Expresses information clearly and convincingly, listens attentively, and responds appropriately.

• All positions require valid  successful completion of a background investigation, including fingerprinting and a criminal record check.
• The successful candidate may need to attend multiple training courses normally located in Anchorage.

• A copy of academic transcripts (unofficial acceptable if institution name/URL is included).
• A list of three professional references, at least two from current or former supervisors.

• High school diploma or G.E.D.;
• Acceptance in full standing by an accredited college; or
• A Career Readiness Certificate with ACT Work Keys® skill level 3 or higher in Graphic Literacy, Applied Math, and Workplace Documents.

Applicants must provide educational and experience documentation in the application. Foreign education credentials must be evaluated by a recognized organization for equivalency. Work experience should be documented with employer name, job title, employment dates, and full or part‑time status. Resume submission is not used to determine qualifications; the application must be completed in its entirety.

Legal employment: applicants must certify legal right to work in the U.S.; no visa sponsorship is provided.

Recruitment scope: open to Alaska residents only. Multiple vacancies may be filled from the applicant pool within 90 days of recruitment closure.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities requiring accommodation may contact 1‑800‑587‑4095 in Juneau or 1‑800‑770‑8973. The State of Alaska is an equal opportunity employer.

Hiring Manager:
Loraine Caslin, Administrative Assistant 2

Phone: (907) 451‑5072

Email: loraine.caslin