Court Case Manager ; Prince of Wales

Overview

The Prince of Wales Trial Court of the Alaska Court System (ACS) invites applications for the position of Court Case Manager 2 (salary range 12). This position is responsible for case flow and courtroom management and utilizes court rules, procedures, and protocols outside and inside the courtroom. Employees transferring from another State of Alaska agency or applicants with prior legal work experience or education in the legal field may receive consideration for advance step placement.

• Case management and courtroom management for all case types from filing through closure, including maintaining case records, tracking filings and judgments, processing post-judgment activity, and distributing court documents to authorized parties and agencies.
• Coordinate and schedule hearings with judicial officers and participants for in-person, telephonic, and video proceedings.
• Manage criminal case actions such as judgments, probation revocations, bail exonerations, and writs of execution; maintain accurate case data in Court View; ensure proper scanning and maintenance of files and reports.
• Serve as the primary public contact at the front counter and by telephone; deliver professional customer service in accordance with Alaska Court System standards.
• Accept filings and payments for all case types; perform document intake and processing through OnBase; answer general inquiries, direct calls, and make appropriate referrals.
• Assist the public with court forms, file reviews, document copies, marriage and commissioner applications, and notary services while ensuring accurate case filing and record management.

• Manages all aspects of jury administration for district and superior court, including requesting jury lists, summoning jurors, processing questionnaires, excusals, and deferrals, and maintaining accurate records in Jury View.
• Monitors jury trial schedules, prepares trial calendars and jury communications, and serves as the primary contact for juror inquiries by phone, mail, and in person.
• Prepares jury lists, attendance records, reports, and payment documentation; coordinates juror check-in and orientation on trial days; communicates with jurors prior to trial.
• Processes orders to show cause for failure to appear.

• Manages all minor offense cases from opening through disposition, including data entry, preparation and distribution of court documents, hearing notices, and mandatory appearance files.
• Tracks, identifies, and transfers fines for state and city offenses; prepares and issues default judgment warning notices; ensures cases are closed accurately and in a timely manner.
• Provides in-court support for all court proceedings with minimal supervision; prepares daily calendars and case files; sets up and maintains the courtroom; operates electronic recording equipment; announces proceedings; administers oaths; manages courtroom access and case flow.
• Maintains exhibits, tag reports, and jury materials; assists with playback of the record as directed.
• Completes post-court processing including preparation and distribution of court orders, remand documents, notices, and other outcomes of proceedings; ensures warrants, summonses, protective orders, and orders to show cause are issued, recalled, and distributed appropriately.
• Work hours may vary based on court needs.

The ideal applicant will possess all or most of the following knowledge, skills, and abilities:

• The ideal candidate will have experience providing excellent customer service, strong punctuality, dependability, organizational skills, and the ability to establish priorities.
• Ability to handle stressful and sometimes hostile situations with tact and diplomacy.
• Experience dealing with high-priority, confidential, or sensitive information.
• Experience in providing excellent customer service, both in person and over the telephone.
• Experience applying rules and regulations when processing documents.
• Experience performing data entry with a high level of accuracy.
• Experience performing multiple tasks with frequent interruptions while…