Showroom Administrator
Listed on 2026-01-27
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Retail
Office Administrator/ Coordinator, Customer Service Rep
About Us
Atlas Safe Rooms is a leading provider of tornado shelters and safe rooms and is headquartered in Joplin, MO with showroom locations in Joplin, MO, Norman, OK, and Bentonville, AR. We are committed to ensuring the safety of our customers by offering high‑quality, reliable safe rooms that are EF‑5 rated. Our team is dedicated to excellence in customer service and providing peace of mind as we help people protect what is most important.
Position OverviewWe are seeking a highly organized and personable administrator to join our showroom team. This individual will be the first point of contact for visitors and play a key role in supporting sales staff, managing customer communications, and ensuring day‑to‑day operations run smoothly. This role requires a proactive individual with strong communication skills and a passion for helping others. It is also required that there is flexibility to work some early evening hours as well as weekends during the storm season (Feb-Jun).
Key Responsibilities- Provide information and assistance to customers visiting the showroom in person as well as those who call or email for further information.
- Answer and direct incoming calls, emails and online chats professionally.
- Keep showroom tidy, stocked with marketing materials, and visually appealing.
- Assist with social media posting and light marketing tasks.
- Stay up-to-date with product knowledge and industry trends to effectively address customer inquiries and concerns.
- Support other departments with administrative needs as required.
- Experience in sales ideal, but not required.
- Excellent communication and interpersonal skills.
- Self‑motivated with a results‑oriented approach.
- Good at time‑management and prioritization.
- Ability to work individually and collaboratively.
- Proficient in using Microsoft Office Suite.
- Comfortable with learning and using CRM software.
- Ability and willingness to work onsite at the showroom in Joplin, MO.
- Flexible schedule including the ability to work till 6pm and on Saturdays as needed.
- Valid driver's license and reliable transportation.
- Competitive hourly wage or salary dependent on qualifications and experience.
- Health, Dental, Vision, HSA, Life Insurance, 401k if full‑time.
- Paid time off and holidays.
- Professional development and training opportunities.
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