Housekeeper, Hospitality ​/ Hotel ​/ Catering

Overview

Comfort Inn and Quality in Joplin located at 3400 South Rangeline Rd is looking for new team members to join us! Starting pay is $12 an hour and after 90 days pay goes up to $13 an hour but is based on performance and attendance.

As a Housekeeper – you’ll make sure our rooms are always ‘fresh and welcoming for our guests!

• Change and replace all bed linens and towels.
• Sanitize and clean all restrooms.
• Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
• Vacuum/mop all floors.
• Restock all room amenities.
• Assure all rooms are set up to company standards.
• Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.

• Offers guests assistance whenever possible.
• Responsible for resolving escalated customer relations issues.
• Answers inquiries pertaining to hotel policies and services.
• Must respond to and follow up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
• Responsible for positively representing and promoting the property.
• Ensures systems and procedures are in place and followed for guest safety and security.

• Completes daily housekeeping report
• Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers.
• Reports any maintenance, security, or safety issues to the appropriate staff.

• High School Diploma, GED, or equivalent years of relevant work experience required.
• Previous housekeeping experience is preferred but not required.