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Digital Media Specialist
Job in
Joplin, Jasper County, Missouri, 64803, USA
Listed on 2026-03-08
Listing for:
Downstream Casino Resort
Full Time
position Listed on 2026-03-08
Job specializations:
-
Education / Teaching
Digital Marketing, Digital Media / Production
Job Description & How to Apply Below
Interested applicants MUST apply directly on our website:
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES- Develops unique strategies and builds upon current strategies within the digital, social and mobile marketing arena to meet/exceed objectives.
- Understands the digital, social, and mobile landscape, and creates strategies and tactics to increase awareness, consideration, trial, and acquisition by identifying opportunities to integrate into these platforms.
- Executes projects to be high quality, on time, and cost effective/on budget.
- Fosters timeline development and monitors progress, ensuring deadlines are met.
- Manage digital, social, and mobile communications by developing and growing new and existing placements and presence on all platforms.
- Writing and editing reviews, posts, and text.
- Execute all web, SEO/SEM, email, SMS, social media and display campaigns.
- Develop a proactive process for capturing customer online reviews. Monitor online ratings and respond accordingly.
- Measure and report performance of all digital, social, and mobile media campaigns, and assess against goals to drive results.
- Evaluate emerging technologies and provide thought and perspective for adoption where appropriate.
- Establish best practices and develop standard operating procedures.
- Prepares original art designs for various departments and/or campaigns as assigned.
- Prepares original pieces/collateral materials consistent with art designs developed by our advertising agency.
- As directed by supervisor, interfaces directly with department heads for facilitating the production of internal promotional pieces and collateral materials.
- Coordinates with vendors to prepare digital files for appropriate output.
- Uploads and schedules digital signage and audio content to the casino floor.
- Follows the branding guidelines for the property for each project.
- Maintains current knowledge base of applicable professional technology.
- Maintains orderly files for active and completed projects.
- Provide exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
- Attends all necessary training and conducts research to improve personal knowledge.
- Assist in other projects, as directed.
- Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed.
Hours are determined by 24-hour schedule.
- Must be a minimum of 18 years of age.
- Bachelor’s degree in marketing or related field preferred but not required.
- Proven Working experience in digital, social, and mobile marketing.
- Demonstrable experience leading and managing SEO/SEM, email, and/or display advertising campaigns.
- Must demonstrate strong customer communication skills with the ability to resolve conflict in a professional manner.
- Highly creative with experience in identifying target audiences and devising campaigns that engage, inform, and motivate.
- Experience in optimizing landing pages and user funnels.
- Experience with A/B and multivariate experiments.
- Solid knowledge of website analytics tools (e.g., Google Analytics, Net Insight, Omniture, Web Trends.
- Intermediate knowledge of computer system and software, including Freehand Photoshop, Illustrator, Power Point required.
- Two-year degree in multimedia or graphic arts or three plus years’ experience in a related field is preferred.
- Up to date with the latest trends and best practices in online media Marketing and measurement
- Displays ability to effectively communicate information and ideas in written and video format.
- Possesses the ability to identify potential negative or crisis and apply conflict resolution principles to mitigate issues.
- Must present a well-groomed and professional appearance.
- Must be able to read, write, speak, and understand English. Must be able to respond to visual and oral cues.
- Ability to work independently and in a team environment.
- Experience with MS Office (especially Excel, Word, and PowerPoint).
- Must be able to be approved for and maintain a valid gaming license.
- Work nights, weekends and holidays as required.
- Must…
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