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Self-Service Program Manager - Elevate Utility CX

Job in Joplin, Jasper County, Missouri, 64803, USA
Listing for: Liberty
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading utility provider based in Missouri seeks a Program Manager for Self-Service. This role involves planning projects to enhance customer service channels, focusing on IVR systems, mobile applications, and AI platforms. Ideal candidates will have at least 5 years of experience, a Bachelor's degree, and skills in project management and customer experience improvement. The position offers benefits like a 401k plan, full insurance, and a collaborative working environment.
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