Head of Voice Customer Insights
Job in
Joplin, Jasper County, Missouri, 64803, USA
Listed on 2026-01-01
Listing for:
Liberty
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
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Management
Job Description & How to Apply Below
A leading utility company is seeking a Manager of Voice of the Customer in Joplin, MO. The role involves developing customer satisfaction programs and managing insights from customer feedback to enhance service delivery. Applicants should have over 5 years of experience in utility or regulated environments, along with substantial management experience. The company offers comprehensive benefits, a collaborative environment, and opportunities for professional growth and development.
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