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Retail Merchandising Supervisor

Job in Joliet, Will County, Illinois, 60432, USA
Listing for: Mondelez International
Full Time, Part Time position
Listed on 2026-02-01
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager, Operations Manager
Salary/Wage Range or Industry Benchmark: 64600 - 88825 USD Yearly USD 64600.00 88825.00 YEAR
Job Description & How to Apply Below
Retail Merchandising Supervisor page is loaded## Retail Merchandising Supervisor locations:
Joliet, Illinois, United States:
Kankakee, Illinois, United Statestime type:
Full time posted on:
Posted Todayjob requisition :
R-158814##

Job Description
** Retail Merchandising Supervisor
** The role of the Retail Merchandising Supervisor (RMS) is the accountability for the hiring, training/coaching and monitoring of the hourly merchandising staff to achieve world class retail effectiveness while optimizing cost efficiencies. Individuals will need to ensure all in-store activities are properly executed to support the merchandising plan.
The Retail Merchandising Supervisor will have an assigned geography and Sales Service Representatives who are scheduled to perform in-store activities (merchandising, display building, backroom management, etc.). The Retail Merchandising Supervisor will oversee these individuals and aid in developing their capabilities.

A successful Retail Merchandising Supervisor should have sound understanding and be well suited to assume the responsibilities of the role by excelling in the following skills:
* Actively participate in the interview process of new hires via in-person or video conferencing of prospective candidates.
* Manage the selection process for all new hires to the Sales Service Representative (SSR’s) position.
* Ensures newly hired SSRs participate in a standard on-boarding/orientation process and all appropriate training programs within the prescribed timelines.
* Responsible for on-the-job coaching as well as providing continuous learning and development for SSRs.
* Utilizes the Performance Management process to assist in correcting substandard work practices by direct reports.
* Communicate Sales team/area priorities and help SSRs prioritize time and efficient work standards.
* Ensure all merchandising activities are properly executed at store level to support the merchandising game plan.
* Responsible for annual performance appraisals for all direct reports.
* Approves all requests for leave in a timely manner and communicates to impacted employees.
* Has a general understanding of employee benefits for both full time and part time eligibility.
* Works in a collaborative environment with District Managers to ensure merchandising standards are adhered to.
** Key

Competencies:

*** Conflict Management:
Ability to identify and manage areas of conflict, defusing situations of conflict, and creating an acceptable resolution.
* Confronting Direct Reports:
Open and candid feedback to aid in identifying areas of skill development and overall performance opportunities of direct reports.
* Customer Focus:
Using sales and business approaches that provide service and value beyond customers' expectations and helping customers identify and execute the appropriate strategies for their business success.
* Developing Direct Reports and Others:
Excel at encouraging individual development by incorporating Praise, Question, Polish into daily coaching routine. Seek out opportunities to mentor others in their development.
* Managing Diversity:
Awareness of both the qualitative and quantitative aspects of a diverse group of direct reports. Strive to bring out the best in all employees.
* Informing:
Skilled in communicating with a broad range of Mondelez employees and store personnel.
* Listening:
Strive to gain a complete understanding prior to rendering decisions. Ensure there is a balance in this competency by providing input to others.
* Motivating Others:
Incorporate varied methodologies to inspire direct reports to produce beyond their capabilities.
* Planning:
Develop strategies that address key organizational initiatives while balancing the need to operate in a coat efficient environment.
* Sizing Up People:
Taking the time to understand the whole employee and not just their performance.  Asking the right questions to gain a complete perspective.
* Building Effective Teams:
Incorporate coaching techniques and motivational skills to develop a sense of team versus individuals.
* High School Diploma or GED required, Bachelor's degree preferred
* Be at least 18 years of age and have a valid driver's license…
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