Shift Manager

Join to apply for the Shift Manager role at McDonald’s.

Position is at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer responsible for hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA has no control over employment matters at this restaurant.

Managers lead shifts each week, ensuring customers receive fast, accurate, friendly service. A Shift Manager provides leadership to crew and other managers during a shift, maintaining high standards of quality, service, cleanliness, safety, security, and profitability.

Tasks include:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager to help prepare for a successful shift
• Meeting targets and helping assigned departments reach their goals

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience preferred, ideally within a restaurant, retail, or hospitality environment. Must be 18 years or older.

Certified Shift Manager salary starts at $17 per hour, with a maximum of $26 per hour. If hired without required certifications, starting wage will be based on verifiable work history and adjusted upon completion of required certifications, such as Leadership Transitions Leadership training.

Benefits include:

• 5-10 days paid time off
• Education through Archways to Opportunity (High School degree, college tuition assistance, English classes as a second language)
• Medical, dental, and vision coverage
• Short- and long-term disability, life, and accident insurance
• Service awards
• Employee Resource Connection

By applying to this position, the applicant acknowledges that the restaurant is owned and operated by an independent franchisee, not McDonald’s USA. All employment decisions are made by the franchisee. The applicant understands that McDonald’s USA will not receive a copy of the application and will not be involved in employment decisions.

Entry level

Full-time

Management and Manufacturing

Restaurants