Community Support Specialist

Overview

Under the direction and supervision of the program director/team leader, the Community Support Specialist (RSS) plays a key role providing hands-on support, promoting recovery, and working collaboratively with multidisciplinary staff to help clients achieve independence and stability in the community.

Salary: $40,000-$45,000

Shift: Monday-Friday, 3 weekdays and 2 evenings

Location: Joliet, IL

Reports To
Site Supervisor

Network Or Department
Network 9

• Provides hands-on assistance to help clients achieve independence and stability in the community.
• Links participants to community resources, assists with housing, transportation, benefits, and finances, and monitors medication adherence.
• Monitors progress toward recovery goals.
• Facilitates engagement and continuity of care by coordinating with other CSC team members.
• Participates in weekly team meetings and ongoing consultation with the Team Leader.
• Facilitates development of an appropriate plan of action that will ensure the safety and comfort of those in crisis.
• Utilizes and teaches techniques for problem solving, identifying and combating negative self-talk, identifying and overcoming fears in both one-on-one and group settings.
• Promotes participants’ use of self-directed recovery tools.
• Role model for effective coping techniques, self-help strategies, and self-care.
• Recognizes and reports progress participants make toward meeting objectives.
• Supports guests in creating a Wellness Recovery Action Plan (WRAP) or Peer-to-Peer plan.
• Supports participation in developing empowerment skills through self-advocacy to combat stigma.
• Conducts outreach and follow up with guests.
• Ensures that all documentation and communications align with Trinity Services’ mission, values, and operational needs.
• Completes daily paperwork and data collection notes in a detailed, accurate, consistent and timely manner.
• Handles all confidential information in a professional and secure manner.
• Other duties as assigned.

• Ability to use basic computer programs for service documentation and report writing
• Ability to recognize and take appropriate action with high-risk indicators
• Strong communication skills and comfort with public speaking
• Teaching skills, non-judgmental personality, and empathic listening skills

• Remain in a stationary position, often standing or sitting for prolonged periods
• Regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard; reach, stoop, kneel to install computer equipment
• Physical activities that could be used include: pulling, pushing, standing, grasping, stooping, crouching, reaching, lifting, and repetitive motion

• Bachelor’s degree in Psychology, Social Work, or related field, or current CRSS or desire to pursue CRSS state certification
• This position may be filled by a Mental Health Professional or a Certified Recovery Support Specialist (CRSS), with preference given to individuals with lived experience.
• WRAP Certification or desire to pursue WRAP Certificate
• Completion of Quality Behavior Solutions (QBS) Safety Care training, CPR, and First Aid (upon hire).

• Health, Vision, Dental, and Life insurance
• Educational Assistance
• Paid time off
• Sick time
• Paid Holidays
• Personal Time
• Potential Year-End Bonus
• Financial Assistance Program (Cookie Jar)
• Employee Referral Program (Bounty Bucks)

Non-Exempt

Duties and responsibilities may change, and new ones may be assigned at any time with or without notice. This job description does not constitute a contract of employment.

Trinity Services, Inc. is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Trinity Services, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender, age, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

Trinity Services, Inc. conforms to the spirit as well as to the letter of all applicable laws and regulations.