Certified Spanish Speaking Medical Assistant

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Training & development
• Vision insurance

We are seeking a Certified Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Integrated Pain Management (IPM) in Joliet, IL. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

• Must have a minimum of at least 6 months in a similar role.
• A certification as a Medical Assistant is required.
• Must speak Spanish.
• We welcome students to apply with an MA certificate within 90 days of being hired.

• Full‑time position with the following hours:
• Monday – 8:00 am - 12:00 pm
• Tuesday – 9:00 am – 4:00 pm
• Wednesday – 9:00 am – 5:00 pm
• Thursday – 9:00 am – 5:00 pm
• Friday – 8:00 am – 4:00 pm

Efficiently manage patient check‑in and check‑out processes.

Accurately verify patient information and insurance details.

Schedule and manage patient appointments.

Address billing inquiries and process payments.

Follow directions of OR Nurse Manager.

Prepare the examination room and maintain cleanliness.

Accurately take and record vital signs.

Assist providers with medical procedures.

Perform basic diagnostic tests as needed.

Provide high‑quality patient education regarding procedures and care.

Communicate effectively and empathically with patients.

Maintain accurate documentation in electronic health records (EHR).

Prepare and organize patient records and charts.

Complete forms related to worker’s compensation and personal injury cases.

Coordinate patient care with other healthcare providers.

Follow up on referrals and external medical records.

Contribute to case management and care planning.

Assist with occupational health assessments and documentation.

Facilitate effective communication between staff and providers.

Act as a liaison to ensure smooth clinic operations.

Participate in ongoing training sessions.

Assist in training new FD/MA staff.

Engage in quality improvement initiatives.

Provide feedback to improve office procedures.

• Attention to detail and organizational skills
• Excellent verbal and written communication skills
• Ability to multitask in a fast‑paced environment
• Strong interpersonal and teamwork abilities

• If full‑time hours are met.
• AFLAC insurance:
  Available after 90 days of employment.
• Health, Vision and Dental after 90 days of employment, Employer will pay 50%.
• 5 paid sick days per year, 2 weeks paid vacation after 1 year of employment.

• 1% non‑contributing match provided by the company.
• Up to 4% match with employee contributions after 1 year of employment.

• A warm, approachable personality with a customer‑focused mindset.
• Ability to multitask and prioritize in a fast‑paced environment.
• A team player who can also work independently.
• Reliable and punctual with a strong work ethic.

Pay $ 20.00 – 22.00 an hour.

Integrated Pain Management
815 Campus Drive
Joliet, IL 60435