Office Coordinator
Job in
Johnstown, Cambria County, Pennsylvania, 15901, USA
Listed on 2026-01-29
Listing for:
UPMC
Full Time
position Listed on 2026-01-29
Job specializations:
-
Healthcare
Healthcare Administration, Medical Office, Healthcare Management
Job Description & How to Apply Below
Position:
Office Coordinator
Schedule:
Monday through Friday daylight hours - no evenings, weekends, or holidays!
As an Office Coordinator, you'll report to the Sr. Practice Manager to provide day‑to‑day oversight and guidance to the teams that power patient access and revenue cycle-financial counseling, scheduling, check‑in, discharge, billing, authorizations, and other core operational functions. You'll streamline workflows, remove bottlenecks, and keep our staff and patients moving with confidence.
With strong financial performance and continued growth anticipated, this is an opportunity to lead with impact, elevate the patient experience, and help shape the future of operations at our busy oncology office.
Apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center!
Responsibilities:
+ Obtain accurate demographic, next of kin, insurance information including referrals/authorizations.
+ Ensure patient scheduling is accurate.
+ Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
+ Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
+ Manage front office staff in practice. Work closely with manager to ensure specific needs are met. Coordinate scheduling and staff assignments.
+ Work denial work queues in conjunction with the CBO.
+ Ensure accuracy for all daily charge input, both inpatients and outpatients of CPT and diagnosis codes.
+ Oversee orientation/training including cross training to ensure staff availability/coverage requirements caused by vacations, sickness, or peak loads.
+ Compile departmental data on patient caseload and physician intervals to ensure appropriate staffing levels.
+ Ensure a positive customer service atmosphere and interactions in office areas through ongoing training/development/monitoring of staff. Seek physician/staff feedback to ensure interactions are appropriate. Investigate/resolve customer complaints.
+ Collaborate with manager in selecting, monitoring and evaluating front office staff.
+ Bachelor's Degree + 6 months of healthcare experience
+ OR Associate's Degree in Health Care or Business + 1 year of healthcare experience
+ OR High School Diploma + 2 years of healthcare experience
+ Oncology experience preferred.
+
Experience with scheduling and registration highly preferred.
Licensure, Certifications, and Clearances:
+ Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
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