Attractions Associate - Part-Time
Listed on 2026-02-21
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Description
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry, driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world‑class brands, special attractions, and unmatched customer service.
SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. Mentorship and professional development training are a focus throughout your entire career.
- Operate the control console to start and stop the attraction and be fully knowledgeable of all control, loading, balancing, safety and emergency operating procedures (if applicable).
- Maintain full attention on attraction operation at all times when it is moving.
- Inform customers to fasten belt, bar, or other safety device.
- Confirm customers meet height and other admission requirements.
- Ensure safety at all times.
- Direct customers on how to enter and exit the attraction; operators sometimes help people get on and off rides.
- Monitor the condition of the equipment and the operation of all moving parts to ensure the ride is operating properly and safely.
- Keep the area clean and free from debris and spilled liquids.
- Collect payment from patrons.
- Maintain orderly appearance of personal workspace and surrounding areas.
- During downtimes, attend to miscellaneous projects such as hanging, folding, size sticker placement and pricing product.
- Provide excellent customer service and communication skills.
- Demonstrate strong organization, attention to detail, ability to multi‑task and problem‑solving skills.
- Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals; write routine reports and correspondence; speak effectively before groups of customers and employees.
- Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ policies and procedures.
- Be at least 18 years of age.
- Assist with all other duties as assigned.
- Work scheduled hours which may include varied hours, evenings, weekends and holidays.
- Genuinely and consistently treat co‑workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you.”
- Approach daily tasks, projects and follow‑up communication with energy and sense of urgency.
- Cultivate a deep desire to become a knowledge expert in your role with the ability to apply your knowledge and experience with great impact.
- Show respect and appreciation for others and Scheels.
- Arrive to work and meetings 10 minutes early.
- Show genuine interest and action in helping others before yourself, regardless of recognition or reward.
- Consistently eager to listen, learn, apply knowledge and accept critical feedback.
- Adapt to a changing work environment.
Apply concepts of basic math, grammar, punctuation and spelling.
- Meet Scheels dress and grooming expectations in support of a professional, clean and welcoming environment for customers, co‑workers and business partners.
- Demonstrate pride and ownership of your work while meeting expected deadlines.
The ideal candidate will have a high school diploma or up to three months of related experience or training or an equivalent combination of education and experience.
Physical Requirements / Lifting RequirementsMust be at least 18 years of age. Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk and hear with or without reasonable accommodation. Medium work:
Exerting 20 to 50 pounds of force occasionally, 10‑25 pounds frequently, or greater than negligible up to 10 pounds constantly to move objects. Physical demand requirements are in excess of those for light work. Scheels cares about the health and safety of our Associates; associates are expected to follow all…
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