Customer Relations Specialist - Johnstown
Listed on 2026-01-24
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Customer Service/HelpDesk
Bilingual, Spanish Customer Service, Customer Service Rep
Overview
The YMCA of Northern Colorado is seeking a Customer Relations Specialist to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings.
Position is part-time 10-15 hours per week, year-round. This is a flexible role that can fit a new retiree, as well as someone just starting in the workforce or seeking a second job. We are looking for weekend coverage with an occasional shift during the week.
We offer a +10% differential for staff who work the opening shift and another +10% differential for bilingual staff who test as fluent in Spanish and English.
View all openings, learn more about our benefits, and apply online today at https//(Use the "Apply for this Job" box below)..
Responsibilities- Welcomes our members.
- Answers questions.
- Gives tours.
- Helps individuals and families understand and access Y offerings.
- Other duties as assigned.
- Must be reliable and committed to arriving on time for every shift.
- Customer Service and Sales Experience.
- Professional, alert, courteous, and tactful.
- Spanish proficiency preferred (additional 10% pay differential for Spanish and English fluency).
- Intermediate computer skills required.
- (10+ hours/week) Free Family Membership
- (10+ hours/week) Program discounts
- Generous retirement benefits - 12% after eligibility is met
- Employee Assistance Program
- Paid Sick Time
Childcare benefits of more than $5000 are considered taxable income and will be processed accordingly. Limitations and restrictions apply to some programs
USD $15.16 - USD $15.16 /Hr.
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