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Service Manager
Job in
Johnston, Providence County, Rhode Island, 02919, USA
Listed on 2026-03-03
Listing for:
Grieco Automotive Group
Full Time
position Listed on 2026-03-03
Job specializations:
-
Management
Operations Manager, Program / Project Manager
Job Description & How to Apply Below
A Service Manager will need to fulfil the following important duties and responsibilities to excel at their job:
- Developing and implementing service standards and procedures for the service delivery department
- Setting up and maintaining the service desk
- Supervising other members of the service delivery team
- Maintaining customer relationships and improving response and delivery times
- Updating service methods to improve overall efficiency
- Resolving any service problems and customer complaints
- Conducting periodic appraisals of team members and identifying areas for improvement
- Creating and presenting regular reports to senior management
- Developing contracts for Commercial Contractors and Developers who have ongoing rental or purchase needs
- Instructing customers on equipment operation, care and maintenance
- Inspecting rental equipment on return, looking for any damage and returning deposits
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