AVP, Sr. Program & Change Management Consultant

About FM

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies.

They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

We are seeking a Senior Program and Change Consultant who combines strong leadership presence with hands-on execution. This role leads high-priority, complex business challenges and enterprise-level transformation initiatives, guiding the conceptualization, delivery, and implementation of multifaceted, multi-year programs across both technology and non-technology domains.

The ideal candidate is a decisive operator who quickly creates clarity from ambiguity, takes ownership of outcomes, and moves the organization forward with confidence. This role requires someone who can shape strategy while actively driving the detailed execution needed to deliver results.

You will work closely with executives and cross-functional teams to solve complex problems, define clear paths forward, and ensure disciplined, end-to-end delivery. Success in this role requires a balance of strategic thinking, rigorous program management, and practical, on-the-ground execution, with the ability to influence at all levels and add value immediately. We are looking for someone who is self-driven, solutions-oriented, and capable of leading from the front while accelerating decision-making, adoption, and measurable impact.

This role will be located at our headquarters facility located in Johnston, Rhode Island. This is a 5 days office-based position with flexibility to work remotely depending on business needs. Relocation within the US is offered to relocate within 50 miles of Johnston, RI

Candidates will complete a case study and deliver an in-person presentation as part of the interview process.

• Drive program direction with autonomy, establishing clear structure, ownership, and decision-making to keep teams aligned and moving.
• Build strong, trust-based relationships with leaders and stakeholders, influencing with confidence and resolving issues quickly.
• Create and manage actionable project plans, timelines, and dependencies with a hands-on execution mindset.
• Navigate ambiguity by synthesizing information into clear, practical steps and driving forward momentum across people, processes, and technology.
• Apply Agile, Waterfall, or hybrid methodologies to optimize delivery, using good judgment to adapt based on context.
• Provide concise, transparent updates on progress, risks, and changes; ensure financial visibility and disciplined cost management.
• Define and track KPIs to measure initiative performance and impact.
• Set roles and expectations for team members, fostering accountability, psychological safety, and continuous improvement.
• Use performance metrics to ensure team efficiency aligns with priority outcomes.

• Lead all aspects of change management, including leadership enablement, training, communication, and readiness.
• Develop and execute change strategies garner positive employee sentiment, deliver desired outcomes and build sustained organizational commitment.
• Act as an active driver of adoption, not just an enabler—quickly identifying gaps and taking decisive action to remove barriers.
• Gather feedback, diagnose issues, and adjust plans to maintain forward momentum and support desired behavior shifts.

• Proactively identify, assess, and mitigate risks to protect timelines and outcomes.
• Implement disciplined processes to track, escalate, and resolve issues quickly and effectively.
• Develop contingency plans that ensure continuity and minimize disruption.
• Escalate with confidence…