Project Manager Non-IT

Job Title

Project Manager

Johnston, RI 02919

07+ Months of Contract with possible extension

We are establishing a Docu Sign Center of Excellence (CoE) and seeking a Business Support Manager to serve as our Docu Sign Administrator
. This role will configure, govern, and scale Docu Sign eSignature and CLM across the commercial bank. You will partner with business and technical teams to digitize document workflows end-to-end, ensuring solutions are secure, compliant, data-aligned, and production-ready.

• Administer Docu Sign eSignature and CLM (users, permissions, templates, branding, reporting, analytics).
• Build and maintain standardized, data-driven templates with merge and conditional fields.
• Partner with architects to align data models, integrations, and system workflows.
• Lead requirements gathering, testing/UAT, and production releases following governance standards.
• Collaborate with business SMEs to design and implement document digitization workflows.
• Develop training materials and enable teams to self-manage routine templates and processes.
• Establish CoE best practices, KPIs, controls, and platform governance standards.

• Hands‑on experience administering Docu Sign eSignature and/or CLM (or ability to quickly upskill).
• Strong knowledge of templates, permissions, data flows, and testing practices.
• Experience leading cross‑functional initiatives and documenting requirements.
• Excellent communication and training skills.
• Experience working in Agile environments and formal change management processes.

• Exposure to Salesforce administration, SSO/identity tools (e.g., Okta, SailPoint).
• Experience in regulated industries and vendor/release management.