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Customer Success Mgr./ CSM Banking & Finance

Mortgage Customer Call Center Specialist

Job in Johnston, Providence County, Rhode Island, 02919, USA
Listing for: Citizens Bank
Full Time position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Banking & Finance
Job Description & How to Apply Below
A regional banking institution is looking for a Consumer Contact Center Specialist in Rhode Island. The role involves helping customers through both inbound and outbound calls, while maintaining a positive attitude and managing rejection. Candidates must have a high school diploma and strong communication and organizational skills. A supportive training program is provided to ensure success. Experience in financial services sales is preferred, and candidates should possess the ability to adapt to changing environments.
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