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Retail & Store Manager Customer Service Rep

Shift Leader: Lead, Coach & Elevate Guest Experience

Job in Johnston, Polk County, Iowa, 50131, USA
Listing for: Caribou Coffee
Full Time position
Listed on 2026-01-10
Job specializations:
  • Retail
    Retail & Store Manager, Customer Service Rep
Job Description & How to Apply Below
A leading coffee shop chain located in Johnston, Iowa, is seeking a Shift Leader to oversee store operations and lead the team to ensure high levels of guest satisfaction. Key responsibilities include coaching team members, ensuring compliance with operational standards, and fostering an inclusive environment. The ideal candidate should have at least one year of customer service or leadership experience and be willing to work flexible hours.

This role is crucial to maintaining the store's culture and operational success.
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