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Health Insurance Member Support Specialist

Job in Johnston, Polk County, Iowa, 50131, USA
Listing for: Iowa Bankers Insurance and Services, Inc.
Full Time position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A regional insurance service company in Johnston, Iowa, is looking for a Customer Service Representative to assist members with health, dental, and vision plan inquiries. The successful candidate will possess strong customer service skills, detail orientation, and the ability to handle multiple systems. A high school diploma is required, and candidates must be willing to obtain the Iowa Accident Health and Life insurance license within a year.

This role emphasizes communication, empathy, and active listening to ensure member satisfaction.
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