Sales Conversion Specialist
Listed on 2026-01-26
-
Sales
Sales Representative, Customer Success Mgr./ CSM, Business Development, Inside Sales
Posted 2 days ago
Description
YES Roofing & Exteriors | In-Office | Full-Time
YES Roofing & Exteriors is growing, and we’re adding a key player to our team.
This role is for someone who enjoys talking to people, following up with purpose, and turning opportunities into results
. If you’re organized, confident on the phone, and not afraid of real conversations, this position has a direct impact on company growth and revenue.
Your primary focus is on following up with homeowners who have already received an estimate and helping move them toward a clear next step.
You’ll do this by:
- Communicating with customers by phone, text, email, and CRM
- Reducing the time between the estimated delivery date and the signed contract
- Uncovering questions, concerns, or objections
- Scheduling follow-up calls or appointments for sales reps
- Clearly documenting conversations and feedback in the CRM
- Sharing customer insights with the sales team so nothing gets missed
- You’ll also help cover incoming calls and appointment scheduling when needed, working alongside the office admin to keep operations running smoothly
- Is comfortable having conversations — even uncomfortable ones
- Follows up consistently without being pushy
- Is organized, detail-oriented, and systemli>
- Communicates clearly and professionally
- Is confident using CRMs and tracking information
- Takes ownership and accountability seriously
- Experience in inside sales, customer service, or follow-up preferred, but mindset and communication skills matter most
$17 - $18 per hour + Bonus
About YES Contracting ServicesYES (Your Exterior Solution) Roofing & Exteriors is a state-licensed, family-owned contractor operating across TN, NC, and VA. We specialize in residential roofing and also provide expert services in siding, gutters, decks, and more. Our mission is simple: deliver top-quality work, support our team, and grow every year, together.
Our company is built on performance, loyalty, and opportunity. We promote from within, celebrate wins, and reward effort.
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