Coach​/Ops Mgr Trainee

What you’ll do

• Lead and develop teams effectively by teaching training and actively listening to associates touring stores and providing feedback.
• Communicate and collaborate with all levels of associates regarding store operations utilizing technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.
• Model and demonstrate exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model.
• Manage and support customer service initiatives, including community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved.
• Develop and implement action plans to correct deficiencies and provide process improvement leadership to ensure a high‑quality customer experience.
• Drive the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements.
• Assist in budgeting, forecasting, and controlling expenses in the designated business area to confirm they are indexed to sales monitoring.
• Ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Provide supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and communicating expectations consistently and effectively.
• Promote a belonging mindset in the workplace and recruit and develop qualified associates to meet staffing needs and achieve company growth potential.
• Coordinate, complete, and oversee job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs.
• Identify and communicate goals and objectives, build accountability, and measure progress in achieving results.
• Identify and address improvement opportunities, demonstrate adaptability, and promote continuous learning.
• Ensure compliance with company policies and procedures and support company mission values and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction.
• Build high‑performing teams that embrace differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Attract and retain the best talent, empower and develop talent, and recognize others’ contributions and accomplishments.
• Maintain and promote the highest standards of integrity, ethics, and compliance, modeling Walmart values, holding oneself and others accountable, and supporting Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the community.
• Serve customers and members by delivering results while putting the customer first, considering how, where, and when customers shop, and applying the EDLP and EDLC business models.
• Make decisions based on data insights and analysis, balancing short‑ and long‑term priorities, and considering customers, associates, shareholders, suppliers, partners, and communities.
• Strive for excellence by displaying curiosity, learning, taking calculated risks, demonstrating courage, resilience, and encouraging learning from mistakes; drive continuous improvements, adopt new technologies and skills, and support others through change.

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits…