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Outpatient Mental Health; OMH Clinical Social Work Case Management Coordinator

Job in Johnson City, Washington County, Tennessee, 37603, USA
Listing for: Case Management Society of America (CMSA) ®
Full Time position
Listed on 2026-02-07
Job specializations:
  • Healthcare
    Mental Health, Community Health
Job Description & How to Apply Below
Position: Outpatient Mental Health (OMH) Clinical Social Work Case Management Coordinator

Overview

The incumbent is assigned to the James H. Quillen VAMC Outpatient Mental Health Services and serves as a core member of the (BHIP) Team. The incumbent is responsible for coordinating continuum of care transitions to and from the OMHC and other programs/service areas such as:
Primary Care-Mental Health Integration - Intensive Community Mental Health Recover - Acute Psychiatry - Domiciliary - Community Based Outpatient Clinics - Rural Outpatient Clinics and other specialty care treatment areas.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

  • United States Citizenship:
    Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
  • English Language Proficiency Requirement - Per VA Handbook 5005 - Part II - Chapter 3 - Section A - Paragraph 3j:
    No person will be appointed under authority of 38 U.S.C.

    - chapter 73 or 74 - to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English
  • Education - Candidates must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
  • Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
  • A doctoral degree in social work may not be substituted for the master's degree in social work
  • Verification of the degree can be made by going to http://(Use the "Apply for this Job" box below). to verify that the social work degree meets the accreditation standards for a masters of social work
  • Licensure - Social Worker Program Coordinators at the GS-12 level must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensure
  • May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
  • Grade Determinations:

    Experience:

    In additional to meeting the basic requirements as stated above - you must have the following: GS-12 Level: Experience/Education
  • The candidate must have at least one year of experience equivalent to the GS-11 grade level
  • Experience must demonstrate possession of advanced practice skills and judgment - demonstrating progressively more professional competency
  • Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship - or equivalent supervised professional experience
  • In addition to the experience above - candidates must demonstrate all of the following Knowledge - Skills - and Abilities:
    Knowledge of program coordination and administration which includes consultation - negotiation - and monitoring
  • Knowledge and ability to write policies - procedures - and/or practice guidelines for the program
  • Ability to supervise multidisciplinary staff assigned to the program
  • Skill in organizing work - setting priorities - meeting multiple deadlines - and evaluating assigned program area(s)
  • Ability to provide training - orientation - and guidance within clinical practice
  • Reference: For more information on this qualification standard - please visit https:// Standards/
  • The full performance level of this vacancy is GS-12
  • Physical Requirements:

    All candidates must be physically and mentally able to perform efficiently the essential functions of the position - with or without reasonable accommodation - without hazard to themselves or others
  • Candidates must meet the physical requirements outlined in Section II and Section VI of the OPM Operating Manual - Qualification Standards for General Schedule Positions and must possess emotional and mental stability.
Duties
  • Total Rewards of a Allied Health Professional The incumbent provides a full range of Social Work services within commonly accepted standards of Social Work practice - which includes case work - individual - family and group counseling - care coordination - case management - and other services as appropriate
  • Duties include but are not limited to:
    Assists in the development and implementation of service agreements/memorandums between OMHS and other program and service areas
  • Analyzes and synthesizes data associated with transitions of care and utilization of mental health services
  • Develops and coordinates specialized psychosocial services and programs within OPMS
  • Independently provides consultation services to other staff and programs regarding the psychosocial needs of Veterans and the impact of psychosocial problems on the treatment and management of mental health conditions
  • Coordinates and schedules referrals for case management services
  • Communicates with the referral sources…
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