IT Site Infrastructure Manager

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.
** WHAT YOU’LL BRING TO ALCON:
***
* Preferred Experience:

*** Degree in a technical field preferred (Computer Science, Information Systems, Information Systems Security, Engineering) with seven to ten years of relevant experience.
* Microsoft Windows Certifications and Network Certifications.
* Strong experience supporting and trouble-shooting a large Microsoft OS footprint (Windows 10, 11, Windows Server 2016, 2019, 2022, 2025) environment.
* Strong experience supporting large complex network (WAN / LAN, Cisco and Juniper network switches, VLANs, Firewalls, DNS, VPN, SSO, wireless access points, etc.)
* Experience supporting on-site data center (Racking, cabling, documentation, Power, ATS, Cooling, Fire Suppression, etc.)
* Experience supporting other infrastructure such as Active Directory, local file servers, DFS, storage, print servers, print queues, and local printers.
* Experience supporting cybersecurity and vulnerability management tools and processes
* Experience with Service Management Processes (Incident, Problem & Change management)
* Experience with concepts around cloud-based infrastructure such as Amazon Web Services (AWS), Microsoft Azure, SharePoint, etc.
* Experience supporting site with MES and SCADA applications.
* Familiar with Oracle and SQL Server databases to collaborate with database administrators.
* Excellent communications skills, both oral and written; proven ability in technical writing.
* Experience using Service Now for Service Desk Ticketing and Operational Reporting.
* Good knowledge of computer system validation and GxP regulations.
* Understanding of manufacturing processes and IT / OT landscape.
* Experience supporting PLCs (Programmable Logic Controller), Instrumentation, and related OT.
* Manages a 24x7 operations and willingness to work weekends, holidays, and outside office hours when needed.
* Experience working in medical device or pharmaceutical industry.
** HOW YOU CAN THRIVE:
*** Collaborate with teammates to share standard processes and findings as work evolves
* See your career like never before with focused growth and development opportunities
* Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
* Alcon provides a robust benefits package including health, life, retirement, flexible time off and much more.
** Alcon Careers
** See your impact at
** ATTENTION:
Current Alcon Employee/Contingent Worker
** If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
*** ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY
**** Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to
**** and let us know the nature of your request and your contact information.
* We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a
** IT Site Infrastructure Manager
** supporting the
** Manufacturing & Technical Operations (MTO) Team in Johns Creek, GA**, a typical day will include:
* Oversee end-to-end integration and delivery of IT infrastructure services to the site including…