Sales Account Manager

CSS Sales Representative – Oracle Customer Success Services (CSS)

📍 Johannesburg, South Africa | 🧭 Individual Contributor | 🆔 Job

💼 6–10+ years’ experience | 🗣 English | 🚫 No visa sponsorship

At Oracle, we’re redefining how the world does business – and our Customer Success Services (CSS) team is at the heart of making sure customers realise real value from their Oracle investment.

We’re looking for a high-impact CSS Sales Representative (Account Executive – Services) to drive services adoption, renewals, and expansion across a defined territory.

• Own and grow Oracle Services revenue through new business and renewals, consistently delivering against quota.
• Build and progress a strong pipeline through proactive demand generation, deal shaping, and opportunity management.
• Develop trusted relationships with senior stakeholders (including C-suite), positioning Oracle Services as critical to their digital transformation journey.
• Identify upsell, cross-sell, and renewal opportunities within existing accounts.
• Partner with delivery teams to lead business reviews and value discussions.
• Drive account planning and territory strategy alongside Specialist Account Executives (SAEs).
• Act as an escalation point to ensure customer satisfaction and successful outcomes.
• Work closely with partners and internal teams to ensure smooth onboarding, delivery, and long‑term value realisation.

• A proven record of meeting or exceeding sales targets, ideally within the South African enterprise or mid‑market space
  .
• Experience selling complex solutions and navigating large customer organisations.
• Strong commercial and stakeholder management skills, with confidence engaging at executive level.
• Solid understanding of cloud and services, and the ability to translate technical value into business outcomes.
• A collaborative, driven, and resilient mindset – with the presence to influence and build long‑term trust.

• Competitive salary and benefits.
• World‑class learning and career development.
• An inclusive culture where diversity is valued and people are encouraged to bring their whole selves to work.
• A global brand, strong local footprint, and the opportunity to make real impact with customers.

In line with the Employment Equity Act (1998), preference will be given to candidates from designated groups. Oracle is an equal opportunity employer and is committed to creating an inclusive environment for all.

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Ready to help customers succeed and grow with one of the world’s leading tech companies? Let’s talk.