Sales Consultant

Organising and Controlling Customer Base

• Analyse Qlik View reports weekly.

• Submit weekly/monthly customer analysis/revenue reports

• Prepare and schedule customer visits according customer category.

• Call on existing and potential clients.

• Compiling contacts lists utilising a range of resources for collecting information
to create, maintain and

• Retain customer base.

• Plan sales pitch/services presentations to prospective customers.

• Work within the framework of budget turnover and gross profit.

• Maintaining ongoing customer services by responding objectively to a range of
customer

• Queries/enquiries relating to products or services.
Selling Goods and Services

• Ensure all necessary information/documentation is obtained before calling on a
customer.

• Obtaining a range of information from customers for identifying needs and
establishing customer Profiles.

• Informing/advising customers of a range of products/services available.

• Acknowledging customer needs by recommending alternative goods and
services offered.

• Stimulate customer interest by demonstrating and explaining the benefits/end
uses of a range of

• products/services

• Introducing new products in accordance with customer demand.

• Organising courtesy calls for obtaining customer feedback on deliveries and
monitoring after sales

• Support systems.
Administration

• Updating customer information on Honeybee.

• Log calls on honeybee as per required standard

• Liaise with internal support to email quotations to customers.

• Maintaining customer contracts on honeybee.

• Follow-up customer orders.

• Administering petrol expenses occurred.

• Complete new business and lost business reports and submit to manager on
monthly basis.
Critical skills

• Valid Driver’s License (Code 08) is essential

• Proficient in MS Office with excellent computer skills knowledge.

• Must have good telephone skills.

• Excellent customer service skills.

• Ability to listen and interpret information accurately.

• Planning and organising skills

• Numerical Skills

• Good Communication Skills are essential; person must be well spoken and fluent
in both English and Afrikaans.

• Selling skills

• A pleasant and controlled manner of dealing with people at all times.

• An enthusiastic, outgoing person who is self-confident, with a positive attitude is
desired for this position.
Knowledge

• Stock product knowledge

• Price list knowledge

• Know how to enquire on Axapta system

• Know company policy with regards to customer services.

• Product and pricing knowledge.

• Knows the services the company has to offer.

• Knows general operation of the company.

• Knowledge of delivery routes and times
Qualifications and Experience

• At least 5 years’ sales experience, with a proven track record in exceeding argets

• Relevant Sales or Marketing qualification would be an advantage

• Own transport is essential

• Valid Driver’s License