Senior Sales Ambassador

Babylonstoren is seeking an energetic and experienced Senior Sales Ambassador to join our dynamic team. The successful candidate must be based in Johannesburg and requires a combination of strategic insight, excellent communication skills and a passion for premium wine, agricultural and lifestyle products.

Requirements:

• A completed National Senior Certificate qualification (matric / Grade 12)
• A diploma or degree in marketing, sales, hospitality, tourism, brand management or oenology (preferred)
• At least 3–5 years' experience in a sales or customer-facing role, preferably in the wine, tourism or premium brand sector
• Proven experience in customer service and relationship building at a senior level
• Excellent communication skills in Afrikaans and English
• Proficient in MS Office, sales systems and CRM software
• Must possess a valid driver's licence and own transport
• Professional appearance and excellent etiquette
• Exceptional integrity and confidentiality
• Customer-centric mindset with strong negotiation skills
• Self-driven, proactive and solution-oriented
• Passionate about wine, farm life, and sustainable lifestyle products
• Adaptable and comfortable in a dynamic, multidisciplinary environment
• Available to travel nationally

Suitably qualified applicants from designated groups will be given priority.

Responsibilities:

• Actively involved in direct and indirect sales of Babylonstoren products (wine, deli products)
• Welcome and serve customers in a professional, knowledgeable and friendly manner
• Arrange and facilitate wine tastings, private tours and special customer experiences
• Build and maintain strong long-term relationships with customers, corporate partners and distributors
• Represent Babylonstoren at functions, festivals and trade events
• Gather market intelligence and provide feedback to relevant departments
• Liaise with internal teams (hospitality, garden, wine, marketing) to deliver integrated customer experiences
• Manage administration, sales reports and customer databases where applicable
• Serve and grow the Johannesburg market and surrounding trade through sales, events and marketing initiatives