Retail Head

Job Title: Retail Head

Department: Sales

Division: Retail / Cosmetics

Location: As assigned

Reports To: Head of Sales

Supervising: Key Account Retail Customers Stockists Sales Executives Merchandisers

The Retail Head will drive sales and distribution through key modern trade pharmacy accounts and stockists. The role focuses on achieving monthly sales targets ensuring effective merchandising managing stock levels and leading a team of merchandisers and sales staff to maximize market presence.

• Achieve monthly sales targets across assigned geographies and accounts
• Cover all outlet categories and ensure optimal market presence
• Conduct sales calls and visits to monitor performance and improve merchandising standards
• Manage third-party agencies and align them on promotions and product launches
• Collaborate with marketing on account-level strategies and monthly plans
• Deliver business reviews and presentations to management
• Handle customer complaints and ensure service standards (credit collections etc.)

• Conduct physical stock checks and monitor inventory levels
• Review interim sales and align stockists with monthly targets
• Ensure timely receipt and distribution of stock

• Prepare monthly reports statements and forecasts
• Submit claims and vendor documentation on time
• Maintain customer portals product masters and account files
• Coordinate with support staff for sales bookings and dispatches
• Submit expenses and handle all administrative requirements for accounts

• Train mentor and develop merchandisers and direct reports
• Monitor team performance and implement improvement plans

Bachelors degree preferred

4-5 years in sales retail or distribution management

• Strong knowledge of sales fundamentals and retail operations
• Excellent communication negotiation and interpersonal skills
• Team leadership and conflict resolution abilities
• Ability to drive performance achieve targets and manage multiple stakeholders

• ASP.NET
• Corporate Sales
• Creative Production
• ABAP
• Field Sales
• Jni

Full Time

Years

1