Tourplan Content Administrator

Responsibilities

Data Capture:

• Capture of Rates & Policies.
• Checking of rates and policies.
• Extranet Loading.
• Apply mark-ups to rates on Tourplan (Rate Maintenance).
• Assist with Allocation capturing/ Freesale when needed.
• Scheduled Tours Loading when needed.
• Loading of all agents.
• Assist Loading of all suppliers when needed.
• Assist Loading of Guides when needed.

Quality Control:

• Always ensure a high percentage of accuracy within the database.
• Record keeping as per departmental procedures.

Rate Queries:

• Maintain supporting documentation for rate loading.
• Advanced Business unit Support.

Team Work:

• To build and maintain good relationships within the team.
• Build relationships and support all business units within Tourvest Destination Management.
• Pro-actively get involved and help with office overflow where needed.
• Flexibility to assist colleagues out of normal office hours, when and if required.
• Understanding supplier products and contracts.
• Develop knowledge on destinations and products.

Projects:

• Deliver in terms of deadlines and measurements set out in any specific projects.
• Timeously, enthusiastically and efficiently dealing with any TDM Brand queries.
• Meeting project planner deadline as per assigned business unit.

Technical

Skills:

• Tourplan
• MS Excel
• MS Word
• MS Outlook
• Multi-tasking and the ability to work on a number of projects at any given time with the highest of accuracy.
• Need to do evening and weekend to meet deadlines.

• Matric (Grade 12)
• A Travel/Tourism qualification would be an advantage
• Knowledge of and experience using Tourplan is a requirement
• Diploma in travel and tourism or Similar

Area of expertise:

• Building Effective Working Relationships with Business Units.
• Understand rate Distribution cycle.
• Understand Agent brochure cycle.
• Understanding of Supplier’s contracts.

Experience:

• 2 years’ work experience
• Data loading within Tourplan
• Tour Operator experience

• Strong verbal and written communication skills in English.
• Skilled at implementing and coordinating.
• Must be able to perform under pressure.
• Confidence in deciding and initiating action.
• Excellent attention to detail.
• Devoted to delivering results.
• Self-motivated.
• Team Player.

The salary for this position is competitive and dependent on relevant experience.

ONLY CANDIDATES WITH THE MINIMUM REQUIREMENTS WILL BE CONSIDERED.
WHILST WE DO OUR BEST TO REPLY TO EACH APPLICATION, NON-COMPLIANCE WITH THE ABOVE REQUIREMENTS MAY BE THE CAUSE FOR OUR NON-RESPONSE.